Sales Consultant

Responsibilities

• Greet and assist customers, providing knowledgeable, professional, and responsive service.
• Build and maintain strong customer relationships through proactive follow-up and ongoing communication.
• Identify customer equipment needs and recommend appropriate products and solutions.
• Generate and develop leads through customer outreach, networking, referrals, self-marketing, and social media.
• Manage customer appointments, inquiries, quotes, and sales opportunities in a timely manner.
• Maintain accurate and up-to-date customer and sales activity records in the Customer Relationship Management (CRM) system.
• Prepare and complete all sales documentation and contracts accurately and in accordance with company policies and procedures.
• Develop a thorough understanding of available inventory, product specifications, financing options, and industry trends.
• Cook up with operations, service, transportation, finance, and other departments to ensure a seamless customer experience.
• Assist in maintaining a professional appearance of equipment inventory and sales areas.
• Conduct product demonstrations and inspections as needed.
• Follow all company policies, procedures, and safety requirements.
• Actively support and promote the company’s mission, vision, and core values in all interactions.
• Demonstrate flexibility and adaptability to changing customer needs, market conditions, and business priorities.
• Utilize a process-driven approach to manage sales opportunities and customer interactions effectively.

Requirements

• Strong interpersonal and relationship-building skills with a customer-focused mindset.
• Previous sales experience preferred; experience in heavy equipment, truck, machinery, construction, agricultural, or transportation industries is a plus.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple priorities, appointments, and customer accounts effectively.
• Self-motivated with the ability to work independently and as part of a team.
• Proficiency with CRM systems, Microsoft Office, and other business software applications.
• Willingness to learn product knowledge and stay current on industry trends and inventory offerings.
• Valid driver's license and an acceptable driving record.
• Strong organizational skills and attention to detail.
• Commitment to providing exceptional customer service throughout the sales process.