Sales Consultant

About the role

The Sales Consultant at OneWater Marine assists customers throughout the sales process, ensuring exceptional experiences by utilizing the company's defined sales tools such as CRM. The role involves greeting and engaging with walk-in customers, phone inquiries, and online leads, developing relationships by understanding customer needs, professionally presenting products, managing the sales process, closing sales, maintaining product knowledge, providing post-sale support, attending meetings, and promoting repeat business.

Responsibilities

• Greeting and engage with walk-in customers, phone inquiries and online leads utilizing OneWater sales tools such as CRM.
• Develop relationships with customers by understanding their needs.
• Professionally present products to customers and prospects, including reviewing the features and benefits.
• Manage the sales process from start to finish including presentations, preparing quotes, completing trade evaluations, and presenting pricing consistent with achieving margin and customer satisfaction goals.
• Partner with the business manager for finance requirements/needs.
• Close sales and meet and/or exceed sales goals (monthly and annual).
• Maintain an understanding of products being offered at stores including boat models, brands, features and accessories. Stay updated on industry trends and innovations.
• Provide post-sale support, ensuring customer satisfaction and addressing any questions or concerns. Promote repeat business by actively following up with past clients.
• Attend sales meetings. Actively participate in boat shows, store and off-site sales and customer events.
• Complete and maintain all necessary paperwork used/needed throughout the sales process.
• All other duties as assigned.

Qualifications / Requirements

• High school diploma or equivalent.
• Proficient in Microsoft Office and CRM software (Salesforce or similar platforms).
• Prior experience in marine sales is a plus.
• Solid understanding of marine products, accessories, and boating trends is preferred.

Skills

• Strong communication, negotiation, and interpersonal skills.
• Exceptional organizational and time management skills.
• Ability to work independently and as a team.
• Positive, customer-oriented attitude.

Physical Demands

• Constantly: Using the table / checklist below to indicate what is required of this position.
• Repeating motions that may include the wrists, hands and/or fingers.
• Moving about to accomplish tasks or moving from one worksite to another.
• Communicating with others to exchange information.
• Absolutely no physical demands listed.

Work Environment

• No adverse environmental conditions expected.
• No poor ventilation.
• No hazardous conditions.
• No small and/or enclosed spaces.
• No noisy environments.
• No physical demands listed.