Sales Consultant
Job Description
To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company.
To generate and conclude sales from new and existing client sources.
Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
Telephonically guide customers through the product offering, pricing, terms and conditions.
Provide accurate and efficient quotation/s to customers.
Maintain an agreed lead to sale ratio.
Maintain an agreed lead to quote ratio.
Maintain an agreed quote to sale ratio.
Requirements
- Required to work shifts as scheduled.
- Manage all allocated leads.
- Sell according to agreed targets for the day.
- Accurately and efficiently capture all customer data.
- Finalise calls at point of contact, where possible.
- Forward accurate policy documents to customers within mandated timeframes.
- Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.
- Manage time and workloads to ensure that deadlines and targets are met.
- Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.
Qualifications
- Grade 12
- Appropriate insurance qualification (FAIS & RE non-negotiable)
- 2 years’ experience working in a call centre. Long Term Insurance experience would be advantageous.
Skills
- Accounting
- Action Planning
- Computer Literacy
- Data Analysis
- Database Reporting
- Data Compilation
- Data Interpretations
- Evaluating Information
- Management Reporting
- Numerical Aptitude
- Oral Communications
- Professional Presentation
- Report Review
- Sales Software
- Statistical Analysis Techniques
Competencies
- Customer: Putting the customer at the heart of business decisions and driving to improve value for customers.
- Collaboration: Creates trust, respect and builds meaningful relationships. Able to handle a wide range of relational challenges to ensure collaboration across boundaries.
- Innovation: Generates creative/out of the box solutions. Challenges the status quo and/or demonstrates ability to relate to challenges from a range of diverse but relevant perspectives. Willing to take calculated risks when introducing novel ideas.
- Personal Mastery: Learns and actively works to build self-awareness, develops through experience and feedback from others. Copes effectively with stress and has the resilience to take on stretching and challenging assignments. Adjusts effectively to work within new work structures; processes; requirements and cultures.
- Executing: Displays consistent energy, drive and perseverance in order to deliver results. Demonstrates a willingness to take calculated risks to achieve stretch performance goals.
Education
- NQF Level 3 & NQF Level 2 - Below school leaving
Closing Date
16 August 2026, 23:59
Application Instructions
The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.