Sales Consultant

Duties & Responsibilities

• Greet patients and customers as they enter the store.
• Identify patients’ needs to ensure an easy and memorable experience.
• Provide promotional products and services available.
• Absorb and identify problems related to prescriptions.
• Resolve customer complaints and provide solutions.
• Attain sales goals while complying with company and local policies.
• Adhere to quality control standards including OSHA and other safety requirements.
• Troubleshoot and resolve issues related to prescription.
• Execute simple customer repairs, assemble lenses into frames, and edge stock lenses.
• Ensure customer orders are delivered accurately and on time.
• Keep track of delivery time commitments to patients.
• Notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Perform basic housekeeping duties when necessary.
• Other duties as assigned and required.

Key Qualifications

• Proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.
• The ability to multitask, prioritize, and be flexible with changing business needs in a team environment.
• The skills necessary to communicate effectively with a diverse group of people.
• High school diploma or equivalent required.
• Passion for outstanding customer/patient care and eagerness to share that passion with others.
• Schedule flexibility.

Why Join Our Winning Team?

• We are the fastest-growing, founder-led, and privately-owned eye care provider in the United States.
• We believe quality eye care should be easy, accessible, and affordable for all people.
• We offer a flexible, dynamic work environment where we foster innovation and creativity.
• We encourage proactive sharing of ideas to improve the business.
• We provide eligible employees with great benefits such as medical, dental, and prescription drug coverage, company-paid life and short-term disability coverage, and free eyeglasses.
• We offer identity theft protection, pet insurance, and much more.
• We provide paid time off that increases with seniority.
• We offer professional development and promotion opportunities.
• We offer employee recognition programs.
• We offer an Employee Assistance Program (EAP).
• We offer competitive variable compensation opportunities and commission on sales.
• We offer 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!

About Us

Stanton Optical is among the nation’s fastest-growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission, and Values of our parent company, Now Optics, which includes: Vision: Modernizing the eye care experience for all people Mission: Making eye care easy Values: iCARE Integrity: Building a foundation of trust with our customers, employees, and stakeholders by communicating honestly, ensuring consistency, and delivering on our commitments. Collaboration: Combining the talents of a diverse group, offering proactive communication, and being open-minded to new ideas. Accountability: Taking initiative, delivering our best in all we do, accepting responsibility for our actions, and taking ownership of results. Respect: Prioritizing human relationships, being present, connecting with transparency, and empathy. Empowerment: Making purpose-driven decisions to support the company vision, showing appreciation for others, and taking care of the individuals we serve.

Eligibility

You have 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast-paced retail environment.

Qualifications

You have the ability to multitask, prioritize, and be flexible with changing business needs in a team environment.

You have the skills necessary to communicate effectively with a diverse group of people.

You have a high school diploma or equivalent required.

You are passionate about outstanding customer/patient care and eager to share that passion with others.

You have schedule flexibility.

Optical experience is a plus.

Now Optics d/b/a Stanton Optical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements, and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability, or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations, or ordinances.