Sales Consultant

Duties & Responsibilities

• Greet patients and customers as they enter the store.
• Identify patients’ needs to ensure an easy and memorable experience.
• Provide promotional products and services available.
• Aids in choosing eyewear that fits budget and eye care needs.
• Troubleshoot and identify problems related to prescriptions.
• Resolve customer complaints and provide solutions.
• Attain sales goals while complying with company and local policies.
• Adhere to quality control standards including OSHA and safety requirements.
• Execute simple customer repairs, assemble lenses, and ensure accurate deliveries.
• Ensure brand standards in the lab area and report equipment issues.
• Track delivery times and maintain 100% compliance.
• Perform other duties as assigned.

Key Qualifications

• Proven track record of delivering outstanding customer service and exceeding sales goals.
• Ability to multitask, prioritize, and be flexible in a team environment.
• Effective communication skills with a diverse group of people.
• High school diploma or equivalent required.
• Passion for outstanding customer/patient care and eagerness to share that passion.
• Schedule flexibility.

About Us

Stanton Optical is a full-service retail optical center among the nation’s fastest-growing companies. We offer affordable, quality eyewear from desirable brands and support the Vision, Mission, and Values of our parent company, Now Optics. Eligible employees enjoy comprehensive benefits including medical, dental, and prescription drug coverage, life and short-term disability, and free eyeglasses. Stanton Optical fosters innovation and creativity, encourages proactive idea-sharing, and offers professional development and promotion opportunities.