Sales Consultant

Duties & Responsibilities

• Greet patients and customers as they enter the store.
• Identify patients’ needs to ensure an easy and memorable experience.
• Provide promotional products and services available.
• Absorb and resolve customer complaints, diffuse unsatisfied patients, and provide solutions.
• Attain sales goals established while complying with company and local policies and procedures.
• Adhere to quality control standards including OSHA and other safety requirements.
• Troubleshoot and identify problems related to prescription.
• Execute simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite delivery of eyeglasses.
• Ensure customer orders are delivered accurately and on time.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised).
• Execute basic housekeeping duties when necessary.
• Notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Other duties as assigned and required.

Key Qualifications

• 1+ year of proven track record of delivering outstanding customer service while exceeding sales goals in a fast paced retail environment.
• The ability to multitask, prioritize, and be flexible with changing business needs in a team environment.
• The skills necessary to communicate effectively with a diverse group of people.

About Us

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics.

Why Join Our Winning Team?

• We are the fastest growing, founder-led, and privately owned eye care provider in the United States.
• We believe quality eye care should be easy, accessible, and affordable for all people.
• We offer a flexible, dynamic work environment where we foster innovation and creativity.
• We encourage you to be proactive in sharing the great ideas you have to improve the business.
• Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses.
• We also offer identity theft protection, pet insurance, and much more.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
• Competitive variable compensation opportunities and commission on sales.

Qualifications

• A high school diploma or equivalent required.
• Passionate about outstanding customer/patient care and eager to share that passion with others.
• Schedule flexibility.