Sales Consultant

Responsibilities

• Provide a consistently outstanding brand and customer experience through preparation, attitude, and teamwork.
• Respond to customer inquiries regarding the lease/purchase of new/pre-owned Mercedes-Benz vehicles.
• Sell/lease as many vehicles as required by MBM's annual minimum standards.
• Maintain customer satisfaction.
• Keep customers informed by confirming orders.
• Prepare and send written communication/documentation for timely transactions.
• Achieve required customer satisfaction survey requirements.
• Assist customers with all aspects of vehicle ownership, including but not limited to:
• scheduling service appointments
• assisting with lease maturities
• acting as a liaison for Collision Center inquiries
• follow‑up on DMV issues
• procuring any and all missing documentation for financing
• supplying Sales Managers with accurate order status
• Accomplish department results by maintaining CSO.
• Be flexible to accommodate customer needs (appointments).
• Calculate lease and purchase options for customers and quote accurate payments.
• Collect required customer information such as email address and mailing address.
• Follow‑up with customers to obtain referrals and repeat business.
• Secure customers' personal information (license, credit application).
• Maintain a clean and safe work area.
• Able to commute into and out of Manhattan/New York City on a daily basis.

Qualifications

• Must have 3‑5 years of luxury vehicle sales experience (MB experience preferred).
• Must have a flexible schedule.
• Must be able to work Saturdays.
• Must be articulate and communicate with customers competently.
• Work holidays when required.
• Valid driver’s license.

Benefits

• Parkplatz
• Gute Anbindung
• Kantine
• Café