Sales Consultant

About the Role

La-Z-Boy isn’t just comfort — it’s modern, elevated, and unmistakably stylish. We’ve redefined the way people see furniture, and now we’re looking for a Sales Consultant who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.

As a Sales Associate, you will sell La-Z-Boy products and services, using and developing all selling and customer service skills to meet and exceed company goals. You will be responsible for achieving store goals, maintaining the trust and loyalty of all customers and team members, and providing the highest level of customer service.

Responsibilities

• Guide high-end clients through a premium sales experience.
• Create inspired spaces with world-class furniture and décor.
• Curate luxury looks while earning commissions with no ceiling.
• Interact with customers professionally to provide the highest level of customer service.
• Drive sales by contributing to store sales goals through selling furniture, accessories, and services.
• Complete all sales paperwork and customer service issues in a timely manner.
• Attend and participate in company training and store meetings.
• Assist in training, coaching, and developing new peers on La-Z-Boy product knowledge and selling processes.
• Accurately complete order information, collect deposits and fees, maintain orderly customer records, and research customer payments and deliveries.
• Follow company procedures and policies, including those against harassment, attendance, sales, and customer interaction.
• Perform a minimum number of house calls to customer homes.
• Maintain a sales average consistent with company standards.

Requirements

• High School diploma or GED.
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence.
• Vocational or technical training in the field of study.
• Ability to bend, lift, and stand for long periods of time.
• Reliable transportation to drive to customer homes.

Preferred Qualifications

• Previous selling experience and ability to close a sale strongly preferred.
• Organizational and problem-solving skills.
• Understanding and ability to work with computer technology.
• Luxury sales experience is a major plus.

Skills

• Polished, persuasive, and ambitious.
• Passionate about modern aesthetics and premium materials.
• Detail-oriented with a focus on delivering exceptional service.

Benefits

• Health Insurance through Blue Cross/Blue Shield.
• Optum for Prescriptions In-Network.
• Dental and Vision Insurance.
• Paid Vacation and 9-11 paid holidays each year.
• 401k with company match of up to 6%.
• Disability Insurance, Life Insurance, and AD&D.
• Paid Bonding Leave and Paid Training.
• Health Savings Account (contributions go in tax-free, grow tax-free, and are withdrawn tax-free).
• Tuition Reimbursement (up to $5,250 per calendar year).
• Employee Assistance Program (free counseling sessions, financial, and legal resources).
• Exclusive employee discounts.

Pay

Compensation: $45,864 salary, not eligible for commission during the training period of 2 - 6 weeks.

Average Annual Post-Training Earnings: $60,000 – $100,000+.

Commission: Uncapped monthly commission ranging from 6% to 7.5% on individual written sales, based on your ability to meet specific individual sales goals (less the monthly draw). The company will not pay less than state/local minimum wage requirements.

Schedule

Weekly Hours: 40

Physical Demands

• Bending, lifting, and standing for long periods of time.
• Interaction with customers and co-workers, focus, and concentration.