Sales Consultant
Hendrick Automotive Group · Midway, Georgia, United States · 1 wk ago
Business DevelopmentFull-time
About the role
Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.
Responsibilities
- Meets dealership sales goals.
- Greets customer and determines make, type, and quality of vehicle desired.
- Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
- Suggests optional equipment for customer to purchase.
- Computes and quotes sales price, including tax, trade-in allowance, and discount.
- Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
- Arranges for delivery and registration of vehicle.
- Researches availability of models and optional equipment.
- Engages in business development.
- Addresses customer concerns.
- Maintains Customer Satisfaction Index (CSI) at or above Company standards.
- Maintains an organized, clean and safe work area.
- Participates in required training.
- Records all hours worked accurately in company timekeeping system.
Qualifications
- Desired Education: GED, High School Diploma, Associate Degree, Bachelor Degree, Master Degree, Doctorate Degree.
- Field Of Study/Work Experience: Accounting, Automotive Business, Human Resources, Information Technology.
- Desired Work Experience: Up to 3 years, 3-5 years, 5+ years.
- Prior sales and/or customer service experience desired.
Core Values
- Servant Leadership
- Teamwork through Trust & Respect
- Integrity
- Commitment to Customer
- Passion for Winning
- Accountability at All Levels
- Commitment to Continuous Improvement