Sales Consultant

About the role

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

Responsibilities

• Meets dealership sales goals.
• Greets customer and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Computes and quotes sales price, including tax, trade-in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains Customer Satisfaction Index (CSI) at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.

Qualifications

• Desired Education: GED, High School Diploma, Associate Degree, Bachelor Degree, Master Degree, Doctorate Degree in Field of Study/Work Experience: Accounting, Automotive Business, Human Resources, Information Technology.
• Desired Work Experience: Up to 3 years, 3-5 years, 5+ years prior sales and/or customer service experience.
• Certificates and Licenses: Valid Driver’s License, Automobile Salesperson License.
• Computer Skills: Intermediate knowledge of Microsoft Office products, Intermediate ability to learn web applications for customer management.
• Communication Skills: Ability to understand and follow instructions, communicate effectively with customers and company personnel.
• Physical Demands: Regularly required to talk or hear, stand, walk, and sit. May be exposed to various work environments and required to perform a variety of tasks. Heavy standing work.
• Math Ability: Ability to add, subtract, multiply and divide.
• Reasoning Ability: Ability to apply common sense understanding to carry out instructions, deal with standardized situations.

Core Values

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

Pay

The Salesperson Position has a Pay Scale consisting of the following elements and ranges. Wages include Base salary compensation of $36,000. The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.