Sales Consultant

About the role

Sells new or used vehicles at a profit to the dealership, while ensuring customer satisfaction.

Essential Duties And Responsibilities

• Mets dealership sales goals.
• Greets customer and determines make, type, and quality of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on demonstration drive.
• Suggests optional equipment for customer to purchase.
• Computes and quotes sales price, including tax, trade-in allowance, and discount.
• Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.
• Arranges for delivery and registration of vehicle.
• Researches availability of models and optional equipment.
• Engages in business development.
• Addresses customer concerns.
• Maintains Customer Satisfaction Index (CSI) at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.

Follows Safeguards rules and regulations.

Demonstrates the Company’s Core Values

Complies with Company policies and procedures

Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.

Physical Demands

• Regularly required to talk or hear.
• Frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.

Environment Demands

• Heavy standing work.

Verbal And Writing Ability

• Reads and comprehends instructions, correspondence, and memos.
• Communicates effectively with customers and company personnel.

Math Ability

• Adds, subtracts, multiplies and divides.

Reasoning Ability

• Understands and follows instructions.
• Applies common sense understanding to carry out instructions.
• Deals with standardized situations.

Core Values

• Servant Leadership
• Teamwork through Trust & Respect
• Integrity
• Commitment to Customer
• Passion for Winning
• Accountability at All Levels
• Commitment to Continuous Improvement

Qualifications

• Prior sales and/or customer service experience desired.

Desired Education

• GED
• High School Diploma
• Associate Degree
• Bachelor Degree
• Master Degree
• Doctorate Degree

Field Of Study/Work Experience

• Accounting
• Automotive Business
• Human Resources
• Information Technology