Sales Consultant

About the role

Havertys is actively seeking individuals to join our retail furniture team. As a Retail Furniture Sales Consultant, you will assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home. The ideal candidate is highly driven and self-motivated, excelling individually while being a supportive team member. They contribute to overall store success and customer satisfaction, consistently meeting established sales goals.

Responsibilities

• Assist customers in selecting furniture by understanding their needs and helping them create a warm and inviting home.
• Demonstrate professional verbal and written communication and interpersonal skills, as well as the ability to connect and establish relationships with a diverse group of customers.
• Build relationships with customers both independently and in collaboration with our Interior Design Consultant who is offered through our complementary Design program.
• Reinforce customer selections and assist in completing the look of their rooms.
• Provide product, service, and finance expertise based on your customers’ needs.
• Utilize our company-provided tablets and proprietary technology for customer communication.
• Engage with our clients by entering client information using Havertys customer relationship management system and provide professional follow-up.
• Maintain your knowledge of a broad range of furniture styles and products.

Qualifications

• Must demonstrate excellent organizational skills and ability to manage multiple customer communications simultaneously.
• Positive and engaging personality.
• Creative flair and energetic attitude.
• Proficient in resolving customer objections and ensuring satisfaction.
• Familiarity with a broad range of furniture styles and products preferred but not required.
• Computer proficiency including email experience required; knowledge and use of MS Office software preferred; Tablet/iPad operation abilities strongly preferred.
• Relevant experience preferred but not required.
• College education preferred, High School / GED or equivalent required; or 1-3 years of retail experience preferably in a commissioned sales position.
• Interior Design is highly desired.

Benefits

• Earn between $55,000 to $100,000+ per year.
• Paid comprehensive training.
• Flexibility to draw pay between pay cycles with our Daily Pay Program.
• 401K program with a company match of 4%.
• Generous benefits package with premier medical, dental, and vision partners.
• Paid time-off including vacation, sick time, personal days, company holidays.
• Opportunities to advance within the company if desired.
• Opportunities to give back to the community.
• Substantial associate discount on our quality merchandise.
• Bonus program for Team Member Referrals.
• Education financial assistance.
• Complimentary health and wellness program.