Sales Consultant

Role Description: The Sales Consultant role is a full-time, on-site position based in Cockeysville, MD. The Sales Consultant is responsible for conducting needs-based consultations, demonstrating product features, guiding customers through fittings or selections, and ensuring a positive, respectful experience from initial contact to purchase. What You'll Do:Create a welcoming, high-energy experience for every customer who visits the storeUse a consultative sales approach by listening carefully, asking thoughtful questions, and understanding each customer’s comfort, mobility, and lifestyle goalRecommend Good Feet arch support solutions with confidence, product knowledge, and genuine careBuild trust with customers by focusing on their needs first and helping them feel supported throughout the sales processWork toward personal and team sales goals while contributing to a positive, accountable store cultureFollow daily store operations, including opening and closing procedures, merchandising standards, and customer follow-upUse POS and CRM systems, including Salesforce or similar tools, to manage customer information and sales activityParticipate in store and company-wide meetings, training, and coaching opportunitiesRepresent the Easy Step Vision, Mission, and Values in every customer and team interactionOccasionally travel to nearby stores to support the business as needed Qualifications:Strong customer-facing skills, including customer service and customer satisfaction, with a commitment to delivering supportive, solutions-focused experiences.Effective communication skills to interact with customers, coach team members, and collaborate with leadership.Ability to work in a performance/ goal driven environmentAbility to lead by example, support a positive team culture, and uphold company mission and values.Solid organizational and time-management skillsPrior retail or footwear/apparel experience is preferred; supervisory experience is a plus.High school diploma or equivalent required; additional education in business or retail management is beneficial. Benefits:Medical, dental, vision, HSA, accidental, and disability insurance offered to full-time employees after 60 days401(k) program offered to full-time employees after 90 daysPaid Time Off for employees that begins accruing on the first payroll cycleAmazing retail hours: 10 AM - 7 PM, Monday - Saturday; closed every SundayPaid Saturday lunches for specific store goals being metDiscounts on products purchased in storeEarn points for discounts on experiences or cash out points to receive various gift cards Compensation:Hourly Base + CommissionAverage annual amount of hourly rate and commission: $50,000-$70,000Base hourly rates are paid every two weeks for hours worked in the pay periodA tiered commission structure; commission rates are based on total sales in the previous monthCommission is paid monthly Company Description: Easy Step Enterprises is a retail company dedicated to helping the community live an active and healthy lifestyle one step at a time. Guided by core values of Radical Integrity, Passionate Persuasion, Unwavering Positivity, and Persistent Diligence, the organization strives to create a safe, respectful workplace with opportunities for team members who embrace its mission and values. The company focuses on employee wellbeing and fosters an environment where everyone is encouraged to grow. As a retailer, Easy Step Enterprises offers more than comfort solutions; customers come for hope and support on their personal journeys. Deeply rooted in the community, the team walks beside neighbors in need and believes it is more blessed to give than to receive.