Sales Consultant

General Duties and Responsibilities

• Build rapport with prospective buyers, determine buyer's housing needs and interests, demonstrate our model home and/or inventory homes and lots based on the prospect's needs
• Convert community traffic to sales at the projected ratio
• Follow up with all potential buyers in order to convert to sales; prospect and develop referral contacts
• Present the value of using our preferred lender and achieve the preferred lender capture rate goal
• Ensure that all prospects fill out a Prospect Registration and enter all information into Hubspot
• Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
• Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
• Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
• Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
• Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
• Troubleshoot and offer suggestions for solving any problems which may lead to a delayed closing; handle problems in a timely fashion
• Maintain a high level of integrity and customer satisfaction, meet company goals for Closing Survey results
• Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to prospects and buyers
• Update CMA as required by Management
• Host and attend realtor events; coordinate events such as model home grand openings and referral events

Qualifications

• 2 or more years of history of high sales performance in new or existing home sales
• Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service
• Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company
• Skill at persuasion, negotiation, resolving conflict, identifying the needs of others, and making effective presentations
• Able to work autonomously and be internally driven to meet goals which will lead to success in the position; must be organized and customer service oriented