Sales Consultant

Responsibilities

• Determines each customer’s vehicle needs by asking questions and listening.
• Demonstrates new vehicles (includes test drives).
• Delivers new vehicles to customers.
• Attends sales meetings.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains prospect development system.
• Keeps abreast of new products, features, accessories, etc., and their benefit to customers.
• Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.
• Reports to the New or Used Vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
• Reviews and analyzes actions at the end of each day, week, month and year to determine how to better utilize time and plans more effectively.
• Understands the terminology of the automobile business and keeps abreast of technological changes in the product.
• Knows and understands equity and values and has the ability to explain depreciation to the customer.
• Knows and understands the federal, state and local laws, which govern retail auto sales.
• Introduces customers to Service Department personnel to emphasize the quality and efficiency of the dealership’s service operations.
• Completes monthly manufacturer trainings to stay certified.

Requirements

• Ability to read and comprehend instructions and information, both written and oral.
• High School diploma or the equivalent.
• Valid in-state driver’s license.
• Excellent communication skills.
• Ability to sell a minimum quota according to dealership standards.

Preferences

• Prior auto sales experience.