Sales Consultant
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). The posting has Overview, Responsibilities, Job Requirements, Preferred Skills, About Mfa Petroleum Company, Benefits, OUR CULTURE, GROWTH & DEVELOPMENT. We need to map to appropriate headings. The instruction says: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only include headings that correspond to those categories if there is real content. We should not repeat the job title as heading. We need to preserve all substantive information, but we can structure under appropriate headings.
We need to decide which sections to include:
- Overview: Could be "About the role" maybe. The overview paragraph describes duties. Could be placed under About the role
with a
About the role
with a. - Responsibilities: clearly a list; we can use
Responsibilities
with- .
- Requirements: The "Job Requirements" list; we can use
Requirements
with- .
- Preferred Skills: Could be under
Skills
(or Qualifications). The instruction includes Skills as possible heading. We'll put Preferred Skills underSkills
. - About Mfa Petroleum Company: Could be underAbout the company
but not in list. The instruction only mentions those example headings; but we can still include other headings? It says usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those are typical. However we should include only sections with real content; we can include About the company maybe as
About the company
. But the instruction says "usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It implies we should use those headings where applicable; but we can also use other headings if needed? Safer to stick to those headings. However we have content about the company; maybe we can put it under "About the role"? No, that's not appropriate. Could we put under "Qualifications"? Not really. Could we omit? The instruction says preserve ALL substantive information. So we need to include company info somewhere. Could we put it under a
About the company
even though not in the example list? The instruction says "usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The "e.g." suggests those are examples, not exclusive. So we can use other headings as needed, but must be
. So we can use About the company. - Benefits: we have a Benefits paragraph; we can use
Benefits
with- maybe.
- OUR CULTURE: Could be under
Culture
or maybe not needed but we should preserve. Could be underCulture
. - GROWTH & DEVELOPMENT: Could be underGrowth & Development
. We must not include Pay or Schedule unless specified; none present. We must remove boilerplate: MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. Also lines like "All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures." That's part of responsibilities? It's a generic statement; we should keep? It's substantive? It's a statement about expectations; we can keep as part of responsibilities maybe. But we can keep it. Also remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, application instructions. There's none. We need to output only HTML fragment, no /, no markdown. Let's extract content. Overview paragraph: "Big O Sales Consultants perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs." We can put that asunder About the role. Responsibilities list: The responsibilities are a paragraph with many items separated by line breaks? Actually the text: "Monitor customer service area and host waiting customers, providing fast and friendly customer serviceHandle complaints courteously and efficiently per company policyInspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and managementEffectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniquesPrepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire salesConduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepanciesManage ticket average and profitability, and assist store manager in meeting company expectationsSupport store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, merchandising and other related functions as required. Protect company assets by properly cleaning, maintaining, and storing tools and equipmentProperly check-in vendors, receive merchandise, and stock shelvesClean facilities, maintaining internal and external store appearance to comply with Big O Tires standardsSafely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areasAssist in the proper training of new employees as neededTimely complete daily Today’s Class Technician and other required trainingAll MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned." We need to split into list items. Each sentence seems to be a duty. We'll create
- for each.
Let's list them:
1. Monitor customer service area and host waiting customers, providing fast and friendly customer service
2. Handle complaints courteously and efficiently per company policy
3. Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management
4. Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques
5. Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales
6. Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies
7. Manage ticket average and profitability, and assist store manager in meeting company expectations
8. Support store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, merchandising and other related functions as required
9. Protect company assets by properly cleaning, maintaining, and storing tools and equipment
10. Properly check-in vendors, receive merchandise, and stock shelves
11. Clean facilities, maintaining internal and external store appearance to comply with Big O Tires standards
12. Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas
13. Assist in the proper training of new employees as needed
14. Timely complete daily Today’s Class Technician and other required training
15. All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures.
16. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
We'll include all.
Job Requirements list: It's a list with each line starting with a capability. We'll split each line.
List:
- 18 years of age or older
- Ability to learn new concepts and use technical materials
- Ability to consistently operate a computer and other office productivity machinery
- Strong verbal communication skills
- Sales abilities
- Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change
- Ability to safely operate automatic and manual transmission vehicles
- Availability to work holidays, weekends, and after regular business hours as needed
- Ability and willingness to work with hazardous materials
- Ability to consistently work in outdoor weather conditions
- Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
- Vision, hearing, speech, and the ability to detect odors
- Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift
- Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds
- Valid driver's license
- Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.
- Ability to meet company requirements including successful pre-employment screenings
- Legal authorization to work in the United States of America
Preferred Skills list:
- High school diploma or GED equivalent
- One year or more of experience in an automotive shop environment
- Ability to work both independently and in a team environment
- Ability to work at a fast pace
- Ability to prioritize and plan work activities using time efficiently
- Ability to manage multiple tasks and projects
- Ability to perform detail work with accuracy
About Mfa Petroleum Company paragraph:
"MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor."
We'll put that under About the company.
Benefits paragraph:
"Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options."
We can make a list of benefits items: competitive wages, paid time off, paid company holidays, profit sharing/performance incentives, health benefits (medical, dental, vision, employee assistance program, company-paid life insurance, short- and long-term disability), retirement benefits (401(k) plan with company match pre-tax/Roth). We'll keep as
- .
Culture paragraph: The core values list. We'll put under
Culture
with- each value. Values list: - Put Customers First - Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with. - Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services. - Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time. - Be Tenacious - Give Your Best – Always give your best effort and seek to improve every day. - Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.” - Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care. - Lead by Example - Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction. - Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company. - Act
- .
Culture paragraph: The core values list. We'll put under
- maybe.
- OUR CULTURE: Could be under
- .
- Preferred Skills: Could be under