Jobs · Customer Service · California

Sales Concierge

Travel + Leisure Co. · San Diego, CA · 3 wk ago
On-siteCustomer Service$19.75/hrFull-time

About the role

Travel + Leisure Co. is seeking an energetic and enthusiastic individual to serve as a marketing associate responsible for engaging prospective and current owners at our resorts.

Responsibilities

  • Serve as a positive and professional brand ambassador for Travel + Leisure Co.
  • Partner with the resort staff to receive arrival sheets of guests checking in.
  • Greet, present, and incentivize prospective customers to attend a sales-preview tour.
  • Screen and qualify potential customers based on company guidelines.
  • Make sales-tour reservations and collect required deposits.

Essential Job Responsibilities

  • Include, but are not limited to:
  • Greet, present, and incentivize prospective customers to attend a sales presentation in accordance with all company policies, compliance standards and regulatory requirements while maintaining minimum performance goals (80% time).
  • Attend all scheduled training sessions, department meetings, keep current on marketing information and materials, keep current on industry trends, and set and review performance goals weekly, monthly and annually (20%).

Minimum Requirements And Qualifications

  • Sales and/or marketing experience is preferred, not required.
  • Maintain production standards.
  • High School Diploma or equivalent is required.

Training Requirements

  • No training required.

Knowledge And Skills

  • Clear and concise written and verbal communication skills.
  • Ability to work in a team environment within a shared space.
  • Proficient in MS Excel, MS Word, general computer skills and smart devices.

Job Experience

  • 1 to 3 years of sales and/or marketing experience is preferred, not required.
  • Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded

  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week.
  • Benefits include medical, dental, vision, flexible spending accounts, life and accident coverage, disability, wish day, paid time off, parental leave and holidays, 401k with employer match, legal and identity theft plan, voluntary income protection benefits, wellness program, employee assistance program, and more.

Compensation

  • The hourly rate for this role is $21.00.

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