Sales Center Assistant

About The Jacksonville Jaguars

The Jacksonville Jaguars are a professional football team and a member of the National Football League’s AFC South Division. They play their first regular season home game on September 3, 1995, in Jacksonville, Florida, and have since won five division titles. The Jaguars are owned by Shahid Khan, a visionary leader whose businesses include Flex-N-Gate, Fulham Football Club, All Elite Wrestling, Bold Events, and Iguana Investments. Since 2012, Mr. Khan has positively impacted the Northeast Florida community through investments in the team, capital improvements to EverBank Stadium, and the creation of Daily’s Place, which hosts over 40 concerts annually. Through the Jaguars Foundation, the Khan Family has donated over $38 million to causes such as neighborhood revitalization, youth development, and NFL-wide initiatives. In 2023, the Jaguars and Iguana Investments opened the Miller Electric Center, a state-of-the-art sports performance center and home to Jaguars football operations. Over the next several years, they plan to complete Phase 1 of the Jacksonville Shipyards, which includes a Four Seasons Hotel and Private Residences, an office building for the Jaguars front office, and a modernized marina and support building. Additionally, they aim to open opportunities for future Super Bowls, Final Four tournaments, college football playoffs, and marquee concerts. The Stadium of the Future, scheduled to open in 2024, features a protective canopy, wider concourses, new communal spaces, scenic lookout decks, immersive in-bowl technology, new seating types, and a public Floridian nature park. The Jaguars and the City of Jacksonville also plan to re-imagine the stadium to continue annual traditions like the Florida-Georgia Football Classic and the TaxSlayer Gator Bowl.

Job Responsibilities

• Greet all guests and staff in a professional and courteous manner
• Operate the main incoming phone line and direct calls accordingly
• Avoid taking calls that are not related to the sales center
• Answer basic sales center questions
• Restock and refill guest food and beverages in communal spaces
• Ensure guests are escorted to intended locations
• Cook off-site catering orders
• Coordinate the delivery and pick-up of packages and correspondence left at the front desk
• Work alongside contracted security partner to ensure office areas are safe and secure
• Handle special projects and other duties as assigned to meet business needs of other departments

Job Requirements

• Excellent verbal and written communication skills
• Courteous and professional
• Able to multi-task and take initiative
• Team player with a helpful mindset
• Reliable and punctual
• Must be able to work in a fast-paced environment
• Must have reliable transportation to work on-site in Jacksonville, Florida

Other Details

• This is a part-time role; candidates must be available to work in-office 20-30 hours per week
• This is a shift-based position that will have a set schedule between Monday – Friday from 8:00 a.m. to 6:00 p.m.
• There will also be opportunities to work other events as needed (which may include some nights, weekends, or holidays)
• This is a temporary employment opportunity of approximately 2 years through the opening of the Stadium of the Future
• View here to learn more about what it means to be a part of the Jaguars team!

Application Information

• Applications are being accepted online only.
• Please do not call to apply for this position.
• Please provide complete information.
• An incomplete application may affect your consideration for this position.

Equal Employment Opportunity

The Jacksonville Jaguars are committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements. By submitting this application, you understand that you may be subject to a pre-employment drug test. You certify that the information in your application is true, correct and complete. You authorize the Jaguars and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States. Any personal data (including any sensitive personal data) that you provide to the Jaguars as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at the Jaguars or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with the Jaguars. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with the Jaguars, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Jaguars affiliates and to third-party organizations providing services to the Jaguars. Your personal data will be retained in accordance with the Jaguars document retention policies and applicable laws.