Sales & Catering Coordinator

Responsibilities

• Screens and traffics all inquiries into the sales office
• Prepares and distributes timely proposals, contracts, resumes, and Banquet Event Orders (BEOs) for catering and/or sales department, working closely with the Director of Sales and Operations (DOS/DOC) to meet hotel/guest needs
• Prints GRC's and sales reports for Sales and Staff Meetings
• With DOS/DOC supervision and approval, presents and proposes rates for wedding blocks and social groups
• Establishes and maintains strong relationships with all assigned accounts. May be responsible for making daily, weekly, and monthly maintenance calls
• Provides “day of event support,” including meet & greet clients, supporting operational efforts with catering and/or Sales Manager, acting as the liaison between client and staff to communicate for a flawless execution
• Makes site tours to potential catering clients and weddings
• Connects with clients pre, during, and post events to address changes and billing issues
• Communicates effectively and continuously between group and staff to provide exceptional guest service to clients
• Responds to guest concerns or complaints if needed
• Attends weekly Staff and Sales meetings if needed
• Supports DOS/DOC on an annual marketing plan
• Prepares sales kits; creates or designs marketing flyers to promote business
• Fills out Banquet Event Orders (BEOs), Contracts, Proposals, and Credit Card Authorizations
• Assists in letter writing for Sales, Catering, and the General Manager
• Obtains in-depth knowledge of Delphi

Requirements

• Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• Experience with sales software needed

Qualifications

• Sales and/or hotel experience preferred
• High school diploma and/or equivalent work experience
• Delphi experience is a plus

Skills

• Strong sales & relationship management skills
• Strong aptitude in working with numbers and comprehending Excel spreadsheets
• Keyboarding and general office administration skills
• Experience with sales software needed

Benefits

• Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.
• Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.
• Paid Group Term Life Insurance for select positions, 50% shared cost short-term disability, and the option to purchase additional employee-paid life insurance.
• Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!
• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property-specific locations!

Pay

Compensation is commensurate with experience.

Schedule

Flexible work hours may require an occasional night or weekend.