Sales BDC Agent

Responsibilities

• Answer incoming service calls and respond to customer inquiries
• Schedule service appointments and follow up with customers
• Provide excellent customer service and maintain high levels of customer satisfaction
• Utilize CRM system to track customer interactions and appointments
• Aid with service marketing campaigns and promotions

Requirements

• Prior experience in a customer service or call center role preferred
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency in computer systems and CRM software
• Strong attention to detail and organizational skills

Benefits

• Affordable health, dental, vision insurance
• Percentage-matched 401k plans
• Opportunities of promotion within group