Sales BDC Agent
Crain Automotive Holdings, LLC · Fayetteville, AR · 4 mo ago
Business DevelopmentFull-time
Responsibilities
- Answer incoming service calls and respond to customer inquiries
- Schedule service appointments and follow up with customers
- Provide excellent customer service and maintain high levels of customer satisfaction
- Utilize CRM system to track customer interactions and appointments
- Aid with service marketing campaigns and promotions
Requirements
- Prior experience in a customer service or call center role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in computer systems and CRM software
- Strong attention to detail and organizational skills
Benefits
- Affordable health, dental, vision insurance
- Percentage-matched 401k plans
- Opportunities of promotion within group