Sales Audit Analyst

Overview

We are looking for a Sales Audit Analyst who will be responsible for the analysis and reporting activities that support the Company’s Sales Audit processes.

Responsibilities

• Reconciliation of point of sale transactions to the general ledger and other systems for the US and international operations and investigating/correcting any errors
• Managing the credit card chargeback/retrieval process, including investigating and responding to all credit card chargeback issues
• Reconciliation of retail store’s daily cash deposits to the bank records
• Being a first point of contact for our store associates on issues relating to sale transactions (cash, credit card and gift cards)
• Running daily reporting used in various banking and general ledger reconciliation processes
• Liaising with stakeholders throughout the company including store associates, Accounting, Finance, Loss Prevention, and IT

Qualifications

• Ability to make sound decisions to resolve customer and store inquiries
• Strong verbal communication skills, including telephone etiquette; ability to diplomatically resolve challenging customer situations
• Strong written communication skills; ability to be clear and concise via email
• Strong organizational skills