Sales

About the role

In this role, you are responsible for an existing customer portfolio. You work proactively and in a structured way to grow this portfolio in line with the company strategy and set objectives.

Responsibilities

• Maintain and grow your customer portfolio:
  • Ensure customer satisfaction to retain clients
  • Identify opportunities for growth with existing clients (new products, promotions, etc.)
  • Acquire new customers in line with company objectives (growth ambitions, products, sector, region, etc.)
• Collaborate with and receive support from the Sales and Marketing team, aligning with company values and ensuring smooth internal operations

Typical Tasks and Activities

• Organize your own agenda according to job responsibilities and agreed objectives
• Manage and expand existing customer relationships
• Proactively approach new customers through cold calling and visits
• Provide expert advice, both standard and tailored, following company procedures
• Analyze customer needs and propose appropriate solutions
• Introduce new products or product groups
• Prepare price quotes and maintain your own administration (sales funnel, customer visit reports, etc.)
• Interpret market information accurately and share insights about customers and the market within the team (Customer Service, Sales, Marketing) and with the Sales and Marketing Manager
• Prepare thoroughly before visiting customers or prospects (active reporting, white spot analysis, promotional support, etc.)
• Collaborate closely with your team (Customer Service, Sales, Marketing) and other relevant functions, considering everyone’s interests and ensuring smooth overall company operations

Qualifications

• Minimum 5 years of experience in a sales role within food service and/or hospitality
• Fluent in Dutch and French (both written and spoken); English is optional
• Proficient in Microsoft Office
• Results-oriented with flexibility to adapt to a rapidly changing market

Skills

• Customer Focus: Strive to serve both internal and external customers to the best of your ability
• Passion: Inspired and motivated by our products, customers, and sector
• Quality: Prioritize quality in everything you do, steering results toward intended goals
• Continuous Improvement: Willing to question your work methods and incrementally improve processes