SALES

Responsibilities

• Using available marketing tools, create and implement an aggressive sales plan to solicit new customers and conduct inspections of pest-related needs.
• Continually seek out new ways to secure business and increase revenues. Analyze new territories/markets for potential business.
• Become involved in community events or clubs that provide opportunities to promote the company's business.
• Follow up with all creative leads and house calls. Provide information, details, and facts that help educate the consumer and establish the need for service.
• Maintain or exceed all sales goals.
• Cover detailed and thorough inspections of buildings and related structures to determine the need for pest or termite prevention/elimination services. Inspect and verify beyond what may have been requested/reported by the consumer.
• Research information, when necessary, to verify pest-related problems and to identify specific solution(s).
• Continually build relationships with customers and, at all times, promote excellent customer service, quality, integrity, and professionalism.
• Prepare contracts accurately. Explain all service terms and conditions to customer. Ensure he/she has a complete understanding.
• Meet with customers after the sale, when necessary, to promote strong customer relations and to develop additional sales/referrals.
• Stay abreast of competitive challenges, pricing, and new products. Communicate knowledge and awareness to management and help plan for response to market changes.
• Provide feedback on marketing and promotional tools. Offer recommendations, when necessary.
• Attend all required meetings.
• Complete required sales records, reports, graphs, charts, contracts, or others, in accordance with company procedures and state/federal regulations.
• Stay abreast of current industry trends, regulations, technical data, new products, safety standards, construction materials, and equipment.
• Maintain compliance with all company and state/federal safety standards, regulations, equipment, and procedures.
• Inform management of any customer issues or concerns that are not completely resolved to the satisfaction of the customer.
• Maintain up-to-date company and state/federal licensing.
• Perform all other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Previous experience in a service-related field required.
• Prior experience establishing professional relationships with customers required.
• Knowledge of entomology and/or pest/termite elimination and prevention preferred.
• Good diagnostic skills required.
• Strong numerical aptitude required.
• Good organizational/time management skills required.
• Computer proficiency required.
• Valid driver's license and meeting company driving standards.
• Desire and ability to work with and around pests, termites, and rodents.