Sales Associate - White House Black Market

Functional Responsibilities

• Drives for Results
• Maintains knowledge of current sales and promotions
• Maintains pricing and visual standards
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
• Customer Experience
• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards
• Ensures prompt resolution of customer concerns
• Ensures a fast and efficient register experience
• Reinforces buying decisions at the checkout and achieves add-on goals including gift card sales
• Signs up clients for reward program
• Buils and maintains a solid customer following through clienteling and wardrobing
• Operational Excellence
• Supports replenishment activities
• Affords assistance with locate fulfillment
• Affords assistance with visual directives, including floor sets, window changes, visual presentations, signage placement, etc.
• Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving
• Solicits personal developmental opportunities

Qualifications

• Retail or sales experience preferred
• Must be 16 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Able to work a flexible work schedule, including nights, weekends, and holidays

Physical Requirements

• Constant Walking/Standing - 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs. - 1-33% of 8-hour shift
• Frequent Climbing - 34%-66% of 8-hour shift

Benefits

This position may be found in multiple brands. Some duties may vary from brand to brand.

Accommodation

To request accommodation during the application process, please contact your local Store Manager for assistance.

About the Role

We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!