Sales Associate - Whiskey Run Gift Shop - Part Time (The Linq Hotel LV)

Responsibilities

• Maintain customer service levels in accordance with Total Service standards
• Embrace the Spotlight on Service
• Acknowledge and greet guests with a smile
• Create a warm, friendly atmosphere for the guest
• Be knowledgeable about the Total Rewards program and the benefits it offers the guest
• Be knowledgeable of the hotel property and the amenities it has to offer
• Assist guests in finding requested products, including calling other stores if needed
• Partner with fellow associates to create a strong team
• Communicate all daily activities to the next shift and the Supervisor on Duty
• Promote the selling of merchandise and upsell products
• Develop an excellent understanding of product assortments across all retail stores
• Be knowledgeable about products sold and alert management of customer product needs
• Be knowledgeable on register operations and handle all payment transactions
• Ensure necessary supplies are in place for the next shift (register tape, bags, tissue, etc.)
• Promptly report cash register malfunctions to the Supervisor on Duty
• Receive, unpack, fold, and put away daily merchandise deliveries
• Complete stock counts as requested
• Notify supervisors of discrepancies in merchandise received
• List items needed for replenishment and relay information to the Supervisor on Duty
• Inform the Supervisor on Duty of overstock items, slow sellers, fast sellers, and customer requests
• Ensure balanced sizing within softline assortments
• Work with supervisors to display inventory according to planograms
• Maintain visual and merchandising standards per company guidelines
• Confirm correct signage is in place for sale or special purchase items
• Absorb and complete job assignments as directed by the Supervisor on Duty
• Absorb and assist with associate sales, inventories, and special events as requested

Qualifications

• Knowledge of customer service standards and selling techniques
• Ability to learn and retain information regarding products, rewards programs, and hotel amenities
• Ability to operate cash registers and process transactions accurately
• Ability to follow company policies, procedures, and visual merchandising guidelines
• Strong communication skills for working with guests, associates, and supervisors
• Ability to work effectively as part of a team
• Dependable attendance and punctuality in accordance with company guidelines

About Us

The Linq is centrally located in the heart of the Las Vegas Strip. It offers 2,640 rooms and suites, nearly 75,000 square feet of casino space with world-class gaming, and 40,000 square feet of meeting and banquet space.