Sales Associate- Training Provided!
The Eye Doctors · Lawrence, KS · 2 mo ago
On-siteBusiness DevelopmentFull-time
About the role
The Optical Technician/Sales Associate plays a crucial role in achieving a world-class Total Patient Experience, maximizing retail sales, and supporting patients' medical needs.
Responsibilities
- Execute the Total Patient Experience to build strong relationships with all patients
- Determine patient needs and exceed expectations through effective selling
- Select frames based on style and color, coordinating with measurements and prescriptions
- Educate and recommend appropriate lenses, coatings, and frames
- Accurately collect and measure various eye-related data points
- Dispense and adjust glasses and contact lens orders
- Support patients throughout the fitting and adjustment process
Requirements
- Previous medical office experience preferred
- Experience in ophthalmic field strongly preferred
- Minimum of 1 year of customer interaction experience
- Favorable background check results
- High school diploma or equivalent
- ABO and NCLE certifications preferred but not required
Qualifications
- Proficient in Microsoft Office Suite
- Strong physical abilities including lifting up to 25 lbs, frequent walking, sitting, and standing
- Excellent visual and auditory acuity
Skills
- Customer service skills
- Medical knowledge
- Technical proficiency
Benefits
Details not specified
Pay
Details not specified
Schedule
Details not specified