Sales Associate Team Leader

About the role

We are seeking a friendly, experienced Sales Associate/ Customer Service Team Leader who enjoys delivering 100% customer satisfaction. The role involves greeting customers, providing fast and efficient service, and ensuring a positive experience for all customers.

Responsibilities

• Greet customers in a friendly manner as they enter the store
• Provide fast and efficient service
• Ring customer sales using an electronic cash register
• Receive money, give correct change, and process refunds and exchanges
• Assist with shift change by counting money in cash drawer at the beginning and end of a shift
• Use special equipment to process specialty products, such as money orders, credit card purchases, checks, and lottery sales and redemptions
• Check identification for restricted sales
• Check and replenish stock on food service supplies
• Clean and sanitize all equipment used for service or stocking food service products
• Clean all areas, including counter tops, microwaves, shelves, floors, windows, cooler doors, food service equipment, restrooms, and parking lots
• Stock shelves and cooler, rotate and front face stock, and remove damaged or out-of-code merchandise
• Price merchandise according to price book
• Check in vendor deliveries and complete bad merchandise forms as needed
• Order merchandise and complete all necessary training evaluations and documents
• Monitor cash levels and security procedures during shift to ensure compliance
• Review job assignments for completeness and assume other duties and responsibilities as assigned

Requirements

• 18 years of age or older
• Ability to read, write, speak, and understand English
• Basic math skills (addition, subtraction, division, and multiplication)
• Ability to lift 10 lbs frequently and up to 50 lbs occasionally