Sales Associate (Sur La Table)

Position Overview

As a Sales Associate at Sur La Table, you play a key role in the success of the retail store by inspiring customers throughout every stage of their culinary experience. In this role, you’ll support daily operations, deliver a #bestincenter customer experience, a company-wide standard for excellence in service, and help drive sales by sharing product knowledge.

Key Responsibilities

• Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty

• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources

• Actively engage customers, identify their needs, recommend relevant products or experiences, and leading a customer-focused, Guest Obsessed culture

• Maximize selling opportunities by identifying customer needs and offering relevant solutions

• Promote add-on sales and support events that grow store traffic and customer engagement

• Consistently meet or exceed monthly sales goals, contributing to overall store revenue

Qualifications & Experience

• Must be 18 years of age or older at the time of employment

• 1 year of retail sales experience preferred

• Excellent communication, problem-solving, and decision-making abilities

• Passion for community engagement and providing exceptional customer experiences

• Proficiency in Microsoft Office and retail management systems preferred