Sales Associate Supervisor

About the role

The Sales Associate Supervisor is responsible for overseeing and managing a team of sales associates within the bank's retail branch. This individual will ensure that all team members are meeting their sales targets and providing exceptional customer service.

Responsibilities

• Oversee daily operations of the sales team, ensuring adherence to bank policies and procedures.
• Conduct regular performance evaluations and provide feedback to team members.
• Develop and implement training programs to enhance sales skills and customer service standards.
• Manage team schedules and coordinate with other departments to meet operational needs.
• Resolve customer complaints and assist in problem-solving situations.
• Collaborate with marketing teams to promote bank products and services.

Requirements

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 3 years of supervisory experience in a retail or banking environment.
• Proven track record of increasing sales and improving customer satisfaction.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience with bank products and services preferred.
• Knowledge of banking regulations and compliance requirements.

Skills

• Excellent leadership and management skills.
• Strong organizational and time management abilities.
• Effective problem-solving and conflict resolution skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.
• Employee discounts on bank products and services.

Pay

$40,000 - $50,000 annually.

Schedule

Full-time position with flexible hours to accommodate business needs.