Sales Associate - Soma

Functional Responsibilities

• Drives for Results
• Maintains knowledge of current sales and promotions
• Maintains pricing and visual standards
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
• Participates in visual directives including monthly store sets and zone maintenance
• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
• Ensures prompt resolution of customer concerns
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
• Signs up clients for reward program
• Builds and maintains a solid customer following through clienteling and wardrobing
• Knows current product fit and style assortment offerings in store and on line
• Maintains consistent client communication through utilization of customer book
• Operational Excellence
• Supports replenishment activities that keep the store full and abundant
• Affords assistance with locate fulfillment
• Affords assistance with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
• Affords assistance with boutique cleanliness and organization
• Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving
• Solicits personal developmental opportunities

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Able to work a flexible work schedule, including nights, weekends, and holidays

Physical Requirements

• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift

Due to our growth, we are always accepting applications for top talent to join our store teams.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.