Sales Associate- Soho

Key Responsibilities

• Sales Achievement: Consistently achieve and/or exceed the monthly sales target, as directed by management.
• Ensure that each client receives outstanding and exceptional customer service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of Customer Service before, during and after sales.
• Client Relationship Management: Cultivate new and existing client relationships through exceptional service and other Maison-specific CRM initiatives, partnering with Management to develop a plan for their clients and prospects.
• Technical Skills: Ability to work in a fast-paced retail store environment, Computer and internet Savvy, MS Office experience required, SAP knowledge preferred.
• Daily Boutique Operations: Understand and comply with all security and operational policies and procedures for the Group, Maison and boutique, Assist with daily set-up and breakdown of the boutique, and communicate on any maintenance issues.

Job Profile

• Education: College degree preferred
• Required Experience: Must be able to work Saturday and Sunday consistently in addition to one weekday. 2 to 5 years of previous experience in luxury retail.
• Technical Skills: Ability to work in a fast-paced retail store environment, Computer and internet Savvy, MS Office experience required, SAP knowledge preferred.
• Personal Skills/Abilities: Strong understanding of Customer Service needs and Customer (internal and external) priorities, Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision, Being a genuine Maison Ambassador, Uphold Cartier image by maintaining professional demeanor at all times and be an Ambassador for the Brand, Self-Starter with Team-Player approach.

We Offer

• Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of work-life balance, our total rewards include paid time off, and access to the employee assistance program.

Expected Hourly Range

$26/HR-$29/HR (Commission and Overtime eligible)