SALES ASSOCIATE - SOFTLINES - SEASONAL

Duties And Responsibilities

• CUSTOMER SERVICE
  • Proactively engage and make a connection with customers.
  • Asking questions and listening to customer's needs.
  • Directing customers to merchandise.
  • Informing customers about upcoming events, promotions, mobile offers.
  • STAR card: Providing premier customer service.
  • Cooperating and building positive, inclusive, and respectful relationships.
  • Taking accountability for own actions and outcomes.
• ORGANIZATION
  • Maintaining store appearance.
  • SALES
    • Cross-selling products.
    • Knowing layout of the store.
    • Making suggestions to customers on latest trends and current promotions based on customer's individual needs.
    • Upselling products.
    • Leveraging company tools and technology to confidently provide product knowledge, features, and specs.
    • Using a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling, including counting money and returning accurate amounts to the customer.
    • Completing various forms of paperwork, reports, and reconciliation.
  • INVENTORY
    • Being the keeper of merchandise.
    • Completing all inventory processes.
    • Making sure merchandise is properly checked in and accurately ticketed.
    • May participate in periodic inventories.
  • DEPENDABILITY
    • Adherence to assigned work schedule.
    • Accurate and complete follow through on work assignments.

  Qualifications

  • Product Knowledge: Basic knowledge of products and merchandise.
  • Experience: Retail experience preferred but not required.
  • Communication Skills: Strong interpersonal and communication skills.
  • Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division.
  • Reasoning Abilities: Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
  • Physical Demands: Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

  Work Environment

  • Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.
  • May occasionally involve stooping, kneeling, crouching, and climbing ladders.
  • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
  • Involves lifting at least 25 lbs. and up to 50 lbs. in some departments.
  • Work typically performed indoors but may be assigned outdoors depending upon location.

  Work Hours

  • Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.
  • No experience required.
  • High School Graduate or equivalent preferred.
  • Primary Location: United States-Connecticut-Groton.
  • Organization: New London.
  • Schedule: Flexible (0 - 19.5 hours).
  • Unposting Date: Jul 14, 2026, 11:59:00 PM.