Sales Associate - Ridgedale Center 0145

About the role

Join the Pacsun community, dedicated to delivering an exclusive collection of the most relevant brands and styles. Pacsun believes in using its voice, platform, and resources to inspire positive development through initiatives like PacCares, supporting mental health, diversity, and equality.

Responsibilities

• Deliver an engaging, positive, and authentic customer experience with a focus on full-price selling and awareness of promotions.
• Handle customer situations in compliance with policy, aiming to "solve for yes" and escalate issues to leadership when needed.
• Complete assigned tasks efficiently and execute visual directives while maintaining company standards for organization and cleanliness.
• Uphold all company policies, including Loss Prevention, and report violations to leadership or via the Silent Witness Hotline.
• Share customer feedback with leadership to improve the overall experience.
• Actively participate in company contests and events, staying current on financial goals and supporting sales and operational targets.
• Support and execute digital sales strategies, including ship-from-store and BOPIS (Buy Online, Pick Up In-Store).
• Reflect the PacSun brand by demonstrating passion for product, fashion, and trends, and contribute to a positive work environment.
• Maintain the company’s fashion image by adhering to Employee Appearance Guidelines.
• Demonstrate willingness to learn about product, brands, and trends while improving individual performance as part of the team.

Requirements

• Passion for product, brands, fashion, and trends.
• High School Diploma or equivalent (preferred).
• Effective written, verbal, and presentation skills.
• Strong communication and time management skills.
• Proficiency in math and computer skills.

Benefits

• $1,000 referral incentive program.
• Generous associate discount of 30-50% off merchandise online and in-stores.
• Immediate 100% vested 401K contributions with employer match.
• Calm Premium access for all employees.
• Employee perks throughout the year.

Physical Requirements

• Frequently lift and/or move up to 20 pounds; occasionally lift and/or move up to 35 pounds.
• Frequently sit, stand, or walk for long periods, and climb ladders as needed.
• Regularly required to talk, hear, use hands to handle or feel, reach, twist, or squat.
• Ability to maneuver around sales floor, stockroom, and office areas.
• Specific vision abilities: close vision, distance vision, depth perception, and ability to adjust focus.
• Ability to work in an open environment with fluctuating temperatures and standard lighting.
• Hotel, airplane, and car travel may be required for SM and above roles.

Schedule

This is a part-time position requiring flexibility to work 20-40 hours per week, including weekends, nights, and peak holiday periods.