Sales Associate PT - Wilkinson ReStore

About the role

Habitat ReStores are nonprofit home improvement stores and donation centers that sell new and gently used furniture, appliances, home décor, building materials, and more at discounted prices. Proceeds help fund Habitat for Humanity of the Charlotte Region’s mission to build strength, stability, and self‑reliance through affordable housing.

The Sales Associate is a frontline representative of the ReStore, responsible for delivering outstanding customer service and creating a positive shopping experience. This role involves assisting customers with product inquiries, maintaining a clean and organized sales floor, restocking merchandise, and supporting the overall efficiency of daily retail operations. The Sales Associate plays a vital role in promoting the ReStore’s mission by ensuring a welcoming, safe, and engaging environment for all shoppers.

Responsibilities

• Serve as a lead cashier, processing all customer transactions quickly and accurately using the POS system
• Maintain a balanced cash drawer and follow all cash handling procedures
• Greet customers warmly and assist with questions, purchases, and general inquiries
• Promote positive customer experience at the register and throughout the sales floor
• Support merchandising efforts by pricing, stocking, and organizing products as needed
• Help maintain cleanliness and organization at the front end and throughout the store
• Assist customers with loading purchases, with occasional lifting of heavy items (up to 50 lbs)
• Follow all store safety, operational, and customer service policies
• Actively represent and promote the mission and values of Habitat Charlotte Region

Qualifications

• Strong commitment to customer service and transaction accuracy
• Ability to handle cash and operate a POS system confidently
• Friendly, helpful attitude with strong communication skills
• Able to lift/move up to 50 pounds and stand/walk for long periods
• Team‑oriented, dependable, and punctual
• Supportive of Habitat for Humanity’s mission and service values
• Flexible availability, including weekends
• Ability to work indoors in a retail setting, outdoors in all types of weather, and in warehouse settings with or without climate control

Skills

• Strong communication skills
• Customer service experience
• Show initiative
• Ability to stand for extended periods of time
• Ability to move merchandise throughout the store
• Ability to perform repetitive movements over long periods of time
• Ability to lift 50 lbs. unassisted, 70 lbs. with assistance
• Ability to work flexible schedule, including evenings, weekends, and holidays

Pay

$17.75/hour

Schedule

25 hours per week; flexible weekdays, weekends and certain holidays required. Estimated time commitment average of 40 hours per week. Shifts may begin as early as 9:30AM and end as late as 7:30PM, as scheduled by supervisor.