Sales Associate - PT

Job Overview

About the Role

We are currently seeking dedicated and customer-focused individuals to join our team as Minuteman Food Mart Sales Associate. As a valuable member of our convenience store staff, you will contribute to creating a positive and welcoming environment for our customers.

Responsibilities

• Greet customers in a friendly and courteous manner, providing exceptional customer service.
• Absorb and assist customers in locating products and answering their inquiries about merchandise, pricing, and promotions.
• Operate cash registers and POS systems accurately and efficiently to process customer transactions, including cash, credit cards, and other electronic payment methods.
• Maintain a clean and organized store environment, including shelves, displays, and product arrangement.
• Stock shelves, coolers, and displays with merchandise, ensuring proper rotation and organization of products.
• Maintain a working knowledge of all products, including new arrivals and special promotions.
• Keep track of expiration dates and remove any expired or damaged products from the shelves.
• Follow proper food safety and handling procedures when dealing with perishable items.
• Collaborate with team members to ensure smooth store operations, including assisting in opening and closing procedures.
• Handle customer complaints and concerns professionally, escalating issues to the supervisor or manager when necessary.
• Adhere to company policies, procedures, and guidelines, including safety and security protocols.
• Assist with cleaning tasks, such as sweeping, mopping, and sanitizing surfaces.

Qualifications

• Must have a people first mentality; “Fast Friendly Service with a Smile”.
• Prior experience in a retail or customer service role is preferred but not required.
• Excellent customer service skills with the ability to interact professionally with diverse customers.
• Strong verbal communication skills to effectively communicate with customers and team members.
• Basic math skills for handling transactions, making change, and calculating discounts.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work in different shifts, including evenings, weekends, and holidays.
• Attention to detail and the ability to organize and arrange merchandise effectively.
• Knowledge of cash handling procedures and experience with operating cash registers or POS systems is a plus.
• Ability to work as part of a team and contribute to a positive and collaborative work environment.
• Physical stamina to stand, walk, and perform repetitive tasks for extended periods.
• Willingness to learn and follow instructions from supervisors and managers.