Sales Associate (Part-Time) - Tyson's Galleria

About the Role

Mindful movement is at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. This role creates an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. The Sales Associate is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care, and thrives working on a team in a culture of feedback and excellence.

Responsibilities

• Impact the business and store environment positively, aligning with store leadership and company goals
• Drive and exceed sales goals by leading ALO’s Flow initiatives while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly, easy-to-shop environment
• Build client relationships daily with customers
• Analyze reports to strategize and deliver results in partnership with the leadership team; support action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through workforce solutions and leading selling initiatives
• Educate on store goals, company communication, initiatives, new product launches, and guest-facing initiatives
• Confidently introduce all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge
• Leverage company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly and effectively to ensure customer satisfaction
• Educate guests and staff on ALO’s product, community, and culture
• Understand and protect the daily schedule that prioritizes business strategy in partnership with Store Leadership
• Assist in processing shipments, visual merchandising, and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Maintain store cleanliness, safety, and efficiency through constant movement on the sales floor and back of house

Requirements

• Preferred 1+ years of prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Alignment with and embodiment of ALO’s Guiding Principles
• Self-motivated with a desire to achieve results individually and as a team
• Ability to lift, push, carry, or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl, twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Schedule

• Part-Time non-exempt associates: up to 30 hours per week, with a minimum shift of 4 hours, based on business needs
• Full-Time non-exempt associates: 32–40 hours per week with open availability, 7 days a week
• All employees must be available during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the first week of January

Benefits

• Generous employee discount for ALO products
• Free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental, and vision plan options (Full-Time Employees)
• Enhanced benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)