Sales Associate (Part-Time) - The Shops at White Oak Village, Richmond, VA

About the role

We are seeking dedicated employees to join our team at DTLR stores. Our employees play a crucial role in ensuring that customers have the best shopping experience.

Responsibilities

• Drive selling efforts and build customer relationships through exceptional customer service and sales techniques.
• Perform daily store functions including product merchandising, sales, customer relations, and store maintenance.
• Display basic fashion and trend knowledge to meet customer needs and maintain DTLR standards.
• Aid in shipments, merchandising, restocking, and pricing.
• Present a positive and energetic impression to customers, maintaining a friendly and enthusiastic attitude.
• Comply with all company policies and embrace service training and product programs.
• Ensure visual standards are met, complete daily restocks, and represent adequate size runs according to visual directions.
• Help eliminate employee and customer theft, and assist in maintaining a neat and orderly sales environment.
• Support store organization as directed by management.
• Perform other duties as assigned.

Qualifications

• Previous retail or customer service experience is preferred but not required.
• A high school diploma or equivalent is preferred.
• Must possess basic fashion and style knowledge and a desire to work in a retail setting.
• Requires excellent communication, problem-solving, analytical, detail orientation, flexibility, interpersonal, and customer service skills.
• Physical requirements include standing for extended periods, lifting up to 50 lbs, working extended hours, and working in a fast-paced environment.

Skills and Knowledge Requirements

• Excellent command of the English language for effective communication with management, customers, and other employees.
• Basic fashion and style trend knowledge to serve customers in a retail setting.
• Problem-solving, analytical, detail orientation, flexibility, communication, and interpersonal skills for providing excellent customer service, accurate inventory control, merchandise transport, and store maintenance.

Pay

The Sales Associate (Part-Time) pay range is $12.77 - $12.77 per hour. This role is eligible for the company's 401K plan.

General Information

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.