Sales Associate, Part-Time - Southport

About the role

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

Responsibilities

• Consistently meet and exceed sales goals.
• Aid in clientele generation through customer engagement.
• Create an in-store experience for customers that both surprises and delights them.
• Build long-term loyal client relationships by delivering and fostering an excellent client experience through a customer-first mindset.
• Act as a brand ambassador, embodying brand values, engaging customers on the brand, and sharing the stories of Reformation with a focus on sustainability education.
• Maintain extraordinary customer experience feedback and scoring on service evaluations through NPS.
• Understand the importance of consistent inventory accuracy and controls in the store.
• Contribute to Loss Prevention in all areas of the business.
• Adhere to the time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback to help continuously improve our product and merchandising.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Reflect the core values and culture of Reformation in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment.

Requirements

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities.
• A driven approach to take on new challenges with self-motivation for work and career.

Qualifications

• Available to work a minimum of 20 hours per week.
• Available to work a minimum of 3 days per week, including weekends.
• Able to work a flexible schedule (days, nights, weekends, & holidays if required).

Benefits

Compensation for this position is $16 - $25 per hour.

Pay

The wage for this position is $16 - $25 per hour.

Schedule

• Able to work a minimum of 20 hours per week.
• Able to work a minimum of 3 days per week, including weekends.
• Able to work a flexible schedule (days, nights, weekends, & holidays if required).

Skills

• Customer service skills.
• Product knowledge.
• Interpersonal skills.
• Time management.
• Flexibility.

Benefits

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.