SALES ASSOCIATE, PART-TIME/SOFTLINES

Duties And Responsibilities

• Greets, and engages customers in conversation for purposes of providing sales related assistance.
• Affords customers the opportunity to purchase extended product warrantees.
• Explains coverage, benefits, and price of extended warranties.
• Interacts with customers and coworkers in a friendly and professional manner.
• Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc.
• Communicates product-related information to customers knowledgeably and legibly.
• Ensures assigned areas are fully stocked, and merchandise is neatly arranged.
• Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc.
• Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc.
• Completes sales transactions efficiently.
• Thanks customers for their patronage.
• As required, performs cash register transactions.
• Communicates with customers about upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc.
• Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
• Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc.
• Handles customer returns and problems tactfully and efficiently.
• Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft.
• Unpacks, stages, and moves merchandise as assigned.
• Assists in creating store displays and in performing periodic inventories.
• Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely.

Qualifications

• MUST BE A U.S. CITIZEN, IF NOT, MUST HAVE LIVED IN THE U.S. FOR THREE (3) YEARS.
• No Experience Required.
• High School Graduate Or Equivalent Preferred.

Schedule

Part-time (20 - 34.5 hours)