Sales Associate, Part-Time - Prince Street

About the role

As a Sales Associate at our SoHo Flagship, you are at the heart of the Faherty experience — the first smile, the thoughtful recommendation, the genuine connection that turns a first-time visitor into a lifelong client. You will bring passion for the brand, a natural curiosity about people, and a commitment to delivering a warm, elevated shopping experience every single day.

Responsibilities

• Create meaningful, one-on-one connections with every client through thoughtful discovery, active listening, and genuine curiosity, ensuring each interaction feels intentional and personal.
• Consistently deliver a high standard of service, anticipating client needs and creating an environment that feels warm, welcoming, and effortlessly elevated.
• Process in-store sales, returns, and exchanges with efficiency and care.
• Take ownership of personal sales goals, contributing to overall store performance through consistent, high-quality selling behaviors and a strong sense of accountability.
• Utilize styling and outfitting techniques to inspire multiple-unit purchases, helping clients build complete wardrobes rather than single-item transactions.
• Develop and maintain a deep understanding of product — including fabrications, fit, and versatility — to confidently guide clients and enhance their shopping experience.
• Capture meaningful client insights within the clienteling platform, ensuring each profile is detailed and actionable to support personalized outreach.
• Participate in outreach and follow-up efforts, contributing to client retention, repeat business, and overall store performance.
• Maintain up-to-date client information, requests, and product feedback to support a seamless, personalized experience across visits.
• Aid in store operations, assisting with opening and closing procedures, cash handling, and day-to-day operational tasks as needed.
• Utilize available resources consistently and effectively to support a smooth store environment.
• Partner with the team on supply and replenishment needs, communicating any opportunities to leadership.
• Maintain strong floor presence by ensuring product is well-presented, organized, replenished, and ready for selling at all times.
• Serve as a brand ambassador, embodying the lifestyle, aesthetic, and values of Faherty Brand in every client interaction and through a polished personal presentation.
• Bring product to life through compelling storytelling and a strong understanding of styling and the Faherty lifestyle.
• Support seasonal floor moves and visual updates in partnership with the team.
• Work closely with peers and leadership to support daily business needs, sharing knowledge, energy, and accountability to achieve collective goals.
• Operate with a heightened sense of ownership and awareness, recognizing the visibility and impact of a flagship location and consistently delivering at that level.
• Contribute to a positive, inclusive team culture that embodies the Faherty Brand values and makes everyone — clients and teammates alike — feel welcomed and valued.

Requirements

• Previous experience in a client-facing retail or hospitality environment, with a strong interest in styling, sales, and relationship-building.
• A genuine passion for people and an authentic, curious approach to client connection.
• Strong product and styling sensibility, with the ability to confidently guide clients through outfitting and wardrobing.
• A strong sense of personal accountability — consistently demonstrating initiative, reliability, and a desire to contribute to overall store success.
• Adept with technology and apps, including but not limited to Google Suites and clienteling platforms.
• Strong communication skills with the ability to engage warmly and effectively across clients, peers, and leadership.

Qualifications

• Passionate about contributing to a brand with purpose and demonstrating advocacy through business.

Skills

• Client engagement and service excellence
• Product and styling sensibility
• Personal accountability and reliability
• Technology proficiency
• Effective communication and interpersonal skills

Benefits

• Health benefits
• 401(K) Plan with company match
• Incentives Program
• Commuter Options/Benefits
• Generous employee discount

Pay

$20—$22 USD

Schedule

Available when we are open for business, including evenings, weekends, and peak traffic periods.