Sales Associate, Part-Time - Palisades Village

About the role

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

Work Schedule/ Location

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Sales Associate

• Consistently meet and exceed sales goals
• Assist in clientele generation through customer engagement
• Contribute to an in-store experience for customers that both surprises and delights them
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
• Understand the need for consistent inventory accuracy and controls in store
• Contribute to Loss Prevention in all areas of the business
• Uphold time and attendance policy
• Ensure the selling floor reflects the brand and concept standards at all times
• Share your deep knowledge about our product with genuine enthusiasm
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
• Help ensure that the store environment is inspiring and our product is easily accessible
• Understand the core values and culture of Reformation and reflect these in all efforts
• Maintain and uphold a professional, healthy, and productive work environment

What You’ll Bring

• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced setting
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Compensation

The anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Benefits & Perks

• Employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work
• Competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees
• Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds
• Clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), and other meaningful and fun benefits

Equal Opportunity Employer

We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.