Sales Associate - Part-Time - Montgomery

About the role

The Sales Associate is a key position within West Coast Fitness, part of the Orangetheory Fitness network. This role is integral to the success of the fitness studio, focusing on member experience, sales, and service.

Responsibilities

• Cultivate genuine, experience-focused connections with members and guests
• Ensure a friendly, helpful, and inclusive experience for all members and guests
• Deliver an exceptional and versatile sales and service experience to all members and guests
• Demonstrate a commitment to ensuring a safe and clean studio environment for members and guests
• Maintain accurate records using established OTF sales systems
• Perform telephone inquiries, follow-up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• Greet members and guests promptly, enthusiastically, and with a smile
• Respond immediately to member requests, inquiries, and concerns
• Execute proper onboarding of all OTF members
• Follow the daily studio cleaning checklist
• Process accurate credit card transactions
• Follow up and follow-through activities with all prospective clients
• Work closely with the Fitness Team to ensure processes are fulfilled
• Establish and maintain an effective referral program

Qualifications

• High-level customer service skills
• Previous sales experience with strong sales prowess (experience working in a sales quota-bearing structure highly preferred)
• Excellent verbal and written communication skills
• Ability to multi-task and excel in a fast-paced environment
• Functional computer skills required (Microsoft Office, general site navigation, in-depth reporting, and data entry)
• Flexibility to work daytime, evening, holiday, and/or weekend hours as needed
• Orange Team environment (health and fitness-minded people, highly preferred)

Benefits

• Competitive hourly wage
• Performance bonuses based on weekly, monthly, individual, and team sales goals
• Medical, Dental, and Vision (based on full-time hours)
• 401k (based on full-time hours)
• Access to all Orangetheory classes at any studio nationwide
• Deep discounts on all OTF retail and technology (see now at shoporangetheory.com)
• Opportunities for career growth
• Covid-19 safety and health protocol for a safe work environment
• Monthly team-building events and reward opportunities
• Free AED/CPR certifications
• Huge discount on NASM and AFAA certifications (inquire with management)

Schedule

Flexible schedule including early mornings, evenings, weekends, and holidays.

Pay

$15/hour + bonus