Sales Associate Part-time & Full-time
About Evergreen Goodwill
Evergreen Goodwill of Northwest Washington is a 501(c)(3) nonprofit founded in 1923. It helps people get jobs across Northwest Washington by offering high‑quality free job training, education, and job placement. The organization employs over 2,000 people, operates five job‑training centers, 23 nonprofit retail stores, and more than 27 donation sites in King, Snohomish, Skagit, Whatcom, and Kitsap Counties.
About the Position
The Retail Sales Associate interacts with and assists customers, donors, and others with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner. This role reports to the Retail Supervisor and is non‑exempt.
Pay
$21.30 per hour
Responsibilities
- Proactively acknowledge, greet, and help customers in any area of the store.
- Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
- Handle cash, checks, and credit‑card transactions; close out cash drawer and balance all point‑of‑sale (POS) transactions.
- Communicate through standard telephone and wireless audio systems.
- Merchandise, restock, and provide general floor maintenance where needed.
- Maintain a clean work environment.
- Support team members and assist supervisors and leads when necessary.
- Build and maintain internal and external customer satisfaction.
- Contribute to team effort by accomplishing related results as needed.
- Demonstrate safe work practices; report any potential hazards or accidents.
- Perform other duties as assigned.
Requirements
- High school graduate or equivalency preferred, but not required.
- No prior experience required.
- Ability to learn new technology and software related to the job.
- Ability to communicate effectively both verbally and in writing, including with individuals who have limited English skills.
- Maintain reliable attendance.
Physical Abilities
- Lift and carry up to 30 pounds.
- Fine motor control for grasping, handling, and manipulating objects with fingers.
- Standing for long periods; frequent bending, kneeling, reaching, stooping, squatting, and pushing.
- Climbing ladders and traveling across a variety of surfaces (stairs, ramps, uneven terrain).
Work Environment
Retail store environment with variable temperature, loud noises, occasional crowds, and exposure to dust.
Benefits
- Medical, dental, vision, and prescription coverage (100% employer‑paid).
- Employer‑paid life, accidental death & dismemberment (AD&D), and long‑term disability insurance (for salaried employees).
- Voluntary supplemental coverage for life, accident, illness, and short‑ and long‑term disability.
- Flexible Spending Accounts (FSA) plan.
- Roth and 403(b) retirement savings plan.
- Paid vacation, nine holidays, and sick time.
- Limited paid time off for jury duty and bereavement leave.
- Employee discounts.
- Employee referral bonus.
- Employee Assistance Program (EAP).
- Mentorship program.
- Career advancement opportunities.
- Paid job training.