Sales Associate, Part Time - Chestnut Hill, MA

Reports To

Capitain (Store Manager)/First Mate (Assistant Manager)/Second Mate (Part time Manager)

Overview

Responsible for assisting the management team (Captain, First Mates, and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience, supports our brand promise ("Every Day Should Feel This Good") and makes service a top priority.

Functions & Responsibilities

• Generate Sales
• Mets their goals/measures
• Develops and maintains relationships with top customers
• Supports in-store event sourcing and execution
• Customer Experience
• Ensures the store reflects Shep & Ian's vision of "Every Day Should Feel This Good" to our customers through "Hosting the Party"
• Leads the store in email capture and educating new associates on best practices
• Ensures the customer wish list is always current with customers being notified when product arrives
• Crew Development
• Assists with training new associates
• Fosters a welcoming, fun, encouraging and energetic crew and customer environment
• Helps in recruiting and referring top talent for the store’s teams
• Supports store and team-building activities with the management team
• Operations
• Maintains efficient merchandise controls
• Maintains loss prevention awareness at all times
• Helps maintain a clean and tidy store environment
• Merchandising
• Helps to maintain merchandising as it pertains to company standards, current compass (floorset), and brand initiatives
• Contributes to weekly product feedback

Requirements

• Strong interpersonal communication and customer service skills
• Team focused, confident, and professional
• Creative, adaptable, entrepreneurial and driven by integrity
• Strong verbal and written skills
• Able to perform effective selling techniques to achieve sale and repeat business
• Able to work a flexible schedule including holidays, overnights, weekends

Desired Skills

• A passion for making people happy
• Excited to help recruit, train, motivate, and inspire as a large piece of your day-to-day responsibilities
• Accuracy and attention to detail
• Able to effectively receive and communicate feedback
• Positive outlook
• Excited to get to know our product inside and out in order to offer style advice and help customers
• Outgoing, friendly & personable with a positive attitude
• Customer Service-oriented experience preferred but not necessary
• A passion for the vineyard vines brand

What You’ll Be Doing

• Stand and/or move around for extended periods of time
• Reach, carry, bend, and climb ladders occasionally
• Lift up to 40 pounds, unless an accommodation is requested

Company Culture

Because We have a fun-spirited entrepreneurial culture filled with truly good people We offer a generous employee discount so you can rep our lifestyle on-and-off the boat Competitive pay Rewards & Recognition program Product Allowance Flexible shifts Opportunity for promotions and advancements Fun atmosphere with passionate coworkers

Pay

Salary Range: $15.93 - $19.03 PT benefits not offered