Sales Associate, Part-Time - Brewery Blocks

Work Schedule/ Location

• Available to work a minimum of 20 hours per week
• Able to work flexible schedule (days, nights, weekends, & holidays if required)

Responsibilities

• Consistently meet and exceed sales goals
• Assist in clientele generation through customer engagement
• Contribute to an in-store experience for customers that both surprises and delights them
• Deliver and foster a culture of an excellent client experience through a customer-first mindset to build long-term loyal client relationships
• Deliver an elevated client experience acting as a brand ambassador—embody brand values, engage customers on the brand, and share the stories of Reformation with a focus on educating on sustainability
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS
• Understand the need for consistent inventory accuracy and controls in store
• Contribute to Loss Prevention in all areas of the business
• Uphold time and attendance policy
• Ensure the selling floor reflects the brand and concept standards at all times
• Share your deep knowledge about our product with genuine enthusiasm
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better
• Help ensure that the store environment is inspiring and our product is easily accessible
• Understand the core values and culture of Reformation and reflect these in all efforts
• Maintain and uphold a professional, healthy, and productive work environment

Qualifications

• Experience working with a sales or retail organization and/or operationally intensive business
• Ability to work in a fast-paced setting
• Strong interpersonal skills and the ability to interact effectively with diverse personalities
• Driven approach to take on new challenges with the self-motivation for your work and career

Benefits & Perks

• Employer-sponsored private medical, dental, and vision insurance
• Commuter benefits
• Competitive paid time off policies including vacation, sick leave, and company holidays
• Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds
• Clothing discount
• Culture events (like our annual Ref Values week and Volunteer Time Off)
• Fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment
• Donation to community efforts on a yearly basis

Pay

The anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

Schedule

Flexible schedule (days, nights, weekends, & holidays if required)