Sales Associate, Part Time - Bellevue
About the role
Since 2009, Reformation has been on a mission to bring sustainable fashion to everyone. Recognized as one of Fast Company’s Brands That Matter and winner of a Best Carbon Footprint award, the company aims to be Climate Positive by 2025 and Circular by 2030, while pushing the industry forward. Its work has been featured in Drapers, Sourcing Journal, and TIME, which praised CEO Hali Borenstein. With 50+ stores worldwide and a sustainable factory in LA, Reformation innovates across accessories, swimwear, and sleepwear, reaching millions through campaigns. The brand fosters an inclusive, mission‑based culture where employees can grow, thrive, and belong.
Responsibilities
- Consistently meet and exceed sales goals.
- Assist in clientele generation through customer engagement.
- Contribute to an in-store experience for customers that both surprises and delights them.
- Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
- Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.
- Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
- Understand the need for consistent inventory accuracy and controls in store.
- Contribute to Loss Prevention in all areas of the business.
- Uphold time and attendance policy.
- Ensure the selling floor reflects the brand and concept standards at all times.
- Share your deep knowledge about our product with genuine enthusiasm.
- Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
- Help ensure that the store environment is inspiring and our product is easily accessible.
- Understand the core values and culture of Reformation and reflect these in all efforts.
- Maintain and uphold a professional, healthy, and productive work environment.
Requirements
- Experience working with a sales or retail organization and/or operationally intensive business.
- Ability to work in a fast-paced setting.
Skills
- Strong interpersonal skills and the ability to interact effectively with diverse personalities.
- Driven approach to take on new challenges with self‑motivation for your work and career.
Pay
At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $16 - $25 per hour, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity. Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.
Benefits
- Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
- We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
- We offer retirement planning support for eligible employees, including the option to invest