Sales Associate - Part Time

About the role

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! The position is located at the Trek Store in Issaquah.

Responsibilities

• Provide incredible hospitality to customers from arrival in the parking lot to departure on their bicycles or drive away, acting as a Guide to help them accomplish cycling goals, keep bicycles performing as designed, and ensure a great ride experience.
• Develop sales and hospitality skills through training, role‑playing and on‑the‑job experience.
• Achieve individual monthly and annual sales targets of at least $400,000 per fiscal year for full‑time Sales Associates.
• Learn about bikes, components, apparel, and technology.
• Participate in daily huddles and debriefs.
• Use the Guide Sales Process to provide incredible hospitality.
• Follow through on Quotes and Lead List communications.
• Make decisions regarding the care of—and doing the right thing for—customers.
• Maintain Trek University Guide Status by completing Trek U modules to further knowledge of products, services, and procedures.
• When not actively taking care of customers, complete Daily Task List assignments.
• Maintain all aspects of store merchandising according to visual merchandising standards, including product placement, price auditing, and product re‑stocking.
• Complete weekly Cycle Counts.
• Assemble, or pre‑assemble, new bicycles.
• Prep customer bikes for service by Service or Production Technicians.

Requirements

• A positive, “get stuff done”, attitude.
• A desire to change the world through bikes and work with like‑minded teammates.
• A desire to learn.

Benefits

• Flexible and fun company culture
• Competitive health care – PPO & HDHP medical plan options
• Flexible Spending Accounts (FSA)
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discount

Pay

Hourly Rate: $19.00 – $25.00