SALES ASSOCIATE Package Store Full-Time

Duties and Responsibilities

• CUSTOMER SERVICE - Proactively engage and make a connection with customers. Asking questions and listening to customer needs. Directing customers to merchandise, informing them about upcoming events, promotions, mobile offers, and the STAR card.
• STAR CARD - Provide premier customer service. Cooperate and build positive, inclusive, and respectful relationships. Take accountability for your own actions and outcomes.
• ORGANIZATION - Maintaining store appearance.
• SALES - Cross-selling products and knowing the layout of the store. Making suggestions to customers on latest trends and current promotions based on customer's individual needs. Upselling products. Learning product features, keeping up with the latest trends, leveraging company tools and technology to confidently provide the customer with product knowledge, specs. Using a Point-of-Sales system to process cash exchanges, discounts, gift cards, credit cards, debit cards, and cash handling, including counting money and returning accurate amounts to the customer. Completing various forms of paperwork, reports, and reconciliation.
• INVENTORY - Be the keeper of merchandise. Complete all inventory processes and ensure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories.
• DEPENDABILITY - Adherence to assigned work schedule. Accurate and complete follow through on work assignments. Other duties as assigned.

Qualifications

• PRODUCT KNOWLEDGE - Basic knowledge of products and merchandise.
• EXPERIENCE - Retail experience preferred but not required.
• COMMUNICATION SKILLS - Strong interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.
• MATHEMATICAL SKILLS - Basic math functions such as addition, subtraction, multiplication, and division.
• REASONING ABILITY - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.
• PHYSICAL DEMANDS - Work environment involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50 lbs. in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.
• OTHER SKILLS - Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

Work Hours

Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.