Sales Associate – Optical - Key Holder

About the role

America's Best is part of National Vision, one of the largest optical retailers in the United States. With over 1,000 stores and counting, each location aims to provide customers with the attention and expertise they deserve. For more information about America's Best, visit AmericasBest.com. As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals. At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Requirements

High School Diploma or equivalent required.

Skills

• 1+ year of retail or customer service experience is preferred
• Skilled at multi‑tasking and handling a fast‑paced work environment