Sales Associate – Optical

About the Role

As a Sales Associate, you'll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.

Responsibilities

• Provide excellent customer service while supporting store sales goals
• Help customers select eyewear based on lifestyle, prescription, and budget
• Dispense eyeglasses and contact lenses and provide lens training (as permitted by state law)
• Educate customers on eyewear and contact lens care
• Maintain accurate customer and patient records
• Communicate order status and answer incoming phone calls
• Keep the store clean, organized, and visually merchandised to brand standards
• Support inventory control and loss prevention procedures
• Other duties as assigned

Schedule

• Must be available to work weekends

Qualifications

• 1+ year of retail or customer service experience is preferred
• Skilled at multi-tasking and handling a fast-paced work environment
• High School Diploma or equivalent required

Benefits

• Health & Dental Insurance
• 401k Retirement Savings
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental Leave
• Employee Eyewear Discount
• Overtime pay when applicable

Professional Growth

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement